THE only Microsoft learning partner in Namibia, Exedin, has opened doors for Information Technology in Namibia through the Official Microsoft Curriculum. With the only Microsoft Level 7 training lab in Namibia, Confidente interviewed the operations manager Anthea Mandean to find out more about this training facility.
Where does the name Exedin derive from?
Exedin stands for excellence through education and integrity. These are also the three core pillars guiding our company.
Who is Exedin?
Exedin is the only Microsoft learning partner in Namibia – we are a 100 percent Namibian owned company and take pride in being the premier IT training centre in the country.
What does it mean to be an official learning partner for Microsoft?
As a Microsoft learning partner, we are the only institution certified and accredited by Microsoft to provide training and certification in all Microsoft technologies using the Microsoft Official Curriculum (MOC) in a Microsoft verified training environment. The course material we use and the curriculum we follow comes directly from Microsoft. As such, our clients have the assurance and the guarantee that our products are an authentic product meeting the quality requirements as per Microsoft specifications.
Tell us more about your training personnel… What makes them unique?
All our trainers need to be Microsoft Certified Trainers (MCT) or Microsoft Certified Professional (MCP). These qualifications are administered directly by Microsoft and the trainers are required to sit for annual exams to update and maintain their training qualifications.
Our trainers are full time employees of Exedin and as such the company pays for all the trainers to sit for their annual exams.
What are the programmes you offer at Exedin?
We offer training in all Microsoft technologies, from basic office training such as MS Excel, MS PowerPoint, MS Word, to advanced Microsoft Technical Training such as SharePoint Server, Exchange Server, Windows Server etc.
Certifications such as Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Application Specialist (MCAS), Microsoft office Specialist (MOS), Microsoft Certified Trainers (MCT), Microsoft Certified Professional (MCP), and Microsoft Certified Technology Associate (MCTA) are some of the globally sought after certifications one can obtain at Exedin. Exedin offers professionals a one-stop solution for training as well as taking certification exams.
Explain how Exedin is able to provide free training to corporates, SOEs, and Government ministries?
Since 95 percent of Namibian corporates, SOEs and ministries use Microsoft, most of them qualify for free technical training with a Microsoft learning partner such as Exedin. When these clients purchase products from Microsoft such as servers and databases, they do this through what is known as an Enterprise Agreement. This agreement basically spells out the relationship between the client and Microsoft. These Enterprise Agreements usually include something called Software Assurance Training Vouchers (SATV). These vouchers are created with the sole purpose of providing the client with access to free training, so the client can best utilise the Microsoft product they purchased from Microsoft. All the client needs to do is bring their SATV voucher to Exedin and select any technical course and they receive training at zero cost. Before Exedin came to the market, clients would have to travel to South Africa for free training. Most clients however chose to let the vouchers expire and thus forfeit a very valuable opportunity.
How can Namibians benefit from Exedin?
Exedin has a number of programmes that work toward poverty eradication. Programmes such as Basic Computing and International Computer Driver’s License (ICDL and IC3) help employees develop and master the core fundamentals required to work in a professional setting. Employees can then build upon these fundamentals to later master Advanced Excel, PowerPoint, Outlook etc. Employees will be much more efficient and proficient at work.
What are the challenges that you have faced as a growing entity?
Corporates and SOEs have been very receptive and the uptake has surpassed our projections by leaps. The challenge has been hiring adequately qualified staff to keep up with strong market demand. Our staff has more than tripled since we started and this brings additional human resource challenges.
Can you share your plans for the future?
We are opening two new training centres in Walvis Bay and Ondangwa in August 2016. Our courses are continuously expanding to include VMware, Cisco, Comptia, and Dynamics.